We ship within one business day to destinations in the U.S. We charge $4.95 for orders up to $60.00, and all orders over $60.00 ship free. International orders (shipped Global Priority) are charged $24 (or $18.00 to Canada) and usually reach their destination within a week. Large international orders may be charged extra to cover minimum shipping cost. If this is the case, we will notify the international customer prior to processing the order. For questions or concerns about your order, please contact us.

Directions and Conditions for refund:

• The customer must contact us and request an RMA (return merchandise authorization) number before returning any merchandise.
• After receiving an RMS, customers must ship the merchandise within 60 days from the date that the product was ordered.
• The customer is responsible for the return shipping costs.
• We will accept a single opened container of each individual product. We will accept additional returned containers of that same product as long as they are unopened.
• Returns must be shipped back to manufacturer. To get this shipping information, please contact us.

Exceptions to the above conditions may be granted at the discretion of Pro-Health Supplements on a case by case basis.

Do not return products to Pro-Health Supplements after 60 days have passed without calling us first! Packages received without an RMA number after 60 days have passed will not be refunded. These packages will be discarded and cannot be returned to the customer!

Cancelled Orders:

Orders that are cancelled by the customer before they are shipped are refunded promptly, usually the same business day. If the customer cancels the order after the product is shipped, the package must be returned to us before a refund is given.

 We reserve the right to cancel any orders at our discretion. In the event of a cancellation, payment will be refunded promptly.